Friday, September 04, 2009

Virgin America, good airline, bad writer

I got an email from Virgin America a few days ago bragging that they are at 1 million members on their Elevate (frequent flyer) program.

You're welcome.

(And, by the way, I just switched my recurring charges from my Citibank to my Virgin credit card so I will be getting points every month for my cell phone, cable bills, etc.)

You're welcome again.

Anyhoo, the email provided me with a special code to get 20 percent off a flight, but as I read it I knew there were going to be big problems. The genius who wrote it came up with this language:

Book by: September 29th
Fly: September 2nd and November 18th
December 2nd and December 16th
January 6th and February 10th

Hmm, so let's see, I have to fly on those 6 days to get the 20 percent off?

Well, I can only imagine the calls they got from many confused folks, so today a sheepish follow-up email came:

We’re sending this follow up email as a friendly reminder, and to make sure that we are clear about the dates of travel. So here again, and with our thanks, are the dates that your 20% off offer applies to.

Book by: September 29
Fly: September 2 - November 18
December 2 - December 16
January 6 - February 10

Ok, that's better. (Even though they ended a sentence in a preposition.)

You know, Virgin, I would be quite happy to proofread your silly emails for a nominal fee - how about round trip first class to Vegas, hmm, 6 times a year.

Now that sounds reasonable to me.


pilgrimchick said...

What amazes me is that someone was paid probably three times my salary to write and distribute that e-mail, and look at what a waste it apparently was.

I am in the wrong line of work.

chiss said...

looking frwd for election

Unknown said...

Mr.GERSON Created numerous other youth programs, including
the city's only NASA Challenger Center for Space Science Education,
the Young Sailors Program, and
universal second and third grade swimming instruction.
for all these things done for our city he should be put on seats again.

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